Facebook Business Manager Account Verification

The 1st thing to apply WhatsApp Business API is to complete your Facebook Business Verification and have a Verified Facebook Business Manager before you can officially apply for WhatsApp Business API

Log in to your Facebook Business Manager account

Begin the Facebook Business Verification by logging into your Facebook Business Manager account by using your Facebook account, if you still not have a Facebook Business Manager, please apply one first

You will also need the following to complete the Facebook Business Verification:

  1. Admin Access to your company's Facebook Business Manager account

  2. Facebook Business Manager ID

  3. A digital copy of your company's Business Registration Document

  4. The website address which better to show it is registered by your Company Name which is the same as the Business Registration's Name you submit

  5. The email address which better to show it is registered by your Company Name which is the same as the Business Registration's Name you submit

Facebook Team will check whether the website address and email address belong to the company you submit with a Business Registration Document uploaded. So you may need to prove it if Facebook requested.

Start Verification of your Facebook Business Manager

After login into your Facebook Business Manager. You can find the Facebook Business Manager ID in the "Business Info" section under Business Settings.

Step 1 : Go to Business Infomation

Please mark down your Business Manager ID, you need it for the coming verification process

If in the Business Verification Status, it shows "Unverified", you will need to go to the Security Center to Start the Verification Process.

Step 2 : Go to Security Center (Try Start Verification)

You need to try click "Start Verification", if it is able to click, you can go to Step 5 directly, if not, you will need to ask the WhatsApp Offical Business Service Provider (BSP) Emma Global Limited to help by passing the Facebook Business ID to them and help to enable "Start Verification" button to click (Step 3)

Step 3 : Approve the invitation from WhatsApp Offical Business Service Provider (BSP)

Emma Global Limited will send an invitation to your Facebook Business, please click Approve

Step 4 : Go to Security Center (Start Verification Again)

After Step 3, You should be able to click "Start Verification"

Step 5 : Enter Your Business Details

This step you need to enter your Company information such as

  • Legal Name of Business (Need to match the Business Registration (BR) you upload in the next step)

  • Company Address (Better to match the address of BR you upload in the next step)

  • Website Address (Better to show it is registered by the BR you upload in the next step)

Step 6 : Verify Your Legal Business Name (Upload Company BR)

  • Select the document Language

  • Upload your Company BR

Step 7 : Verify Business Address or Phone Number

  • If the address you provide in Step 5 is the same as the address shown on your BR, you can simply upload your BR once again. If not, you may need to provide an Address approval doc shows the address you input in Step 5 such as Bank Statement.

Step 8 : Verification by email

  • Enter your business contact email to click Send email to receive the 5 digit code for verification. The business email you provided is better to show it is registered by your Company Name which is the same as the Business Registration's Name you submit

Step 9 : Enter Verification Code and Submit

  • Input the 5 digit code for verification, click "Submit" to finish

Normally, it takes around 5 - 10 business days to let Facebook Team to review and finish the verification process. If there is any reason that cannot pass the review, you may need to upload the document again to let FB team review it again until you pass.