> For the complete documentation index, see [llms.txt](https://docs.omnichat.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.omnichat.ai/features/tong-xun-qu-dao/integrations/whatsapp-business-api-zheng-he-dao-omnichat/jiang-whatsapp-business-api-hao-ma-cong-ling-yi-ge-facebook-business-manager-zhuan-yi.md).

# 將 WhatsApp Business API 號碼從另一個 Facebook Business Manager 轉移

若您無法依照既有 WhatsAppB Business API 號碼串接方式進行執行，則可參考本篇的做法

{% hint style="info" %}
**使用背景說明**

1. 目前無法找到具有「完整存取權限（Full Access）」角色的人員登入企業管理平台（簡稱 FBM）。\
   請留意，**操作者必須使用擁有管理員角色 FB 帳號登入**，才能授權使用 MM Lite API。
2. WhatsApp 帳號的付款方式尚未設定為 Omnichat。
3. 共存模式（Coexistence）的 WABA 需要轉移至新的 FBM。
   {% endhint %}

#### 步驟一：關閉雙重驗證

在原本的FBM中，將WhatsApp號碼關閉雙重驗證（2FA）

<figure><img src="https://2493459343-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LaFmilpuDQ-f7VKjHCH%2Fuploads%2Fi5ptCwWZofyhrut21J3D%2Fimage.png?alt=media&amp;token=638a8e88-76d2-475f-9f93-c116ccef6f03" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2493459343-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LaFmilpuDQ-f7VKjHCH%2Fuploads%2FsFW7CvLOKMDOGeb5US1o%2Fimage.png?alt=media&amp;token=6dd778b1-b53a-4270-972a-15742e58abd4" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2493459343-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LaFmilpuDQ-f7VKjHCH%2Fuploads%2Fxb9AEtS51YRhMAqJjGoc%2Fimage.png?alt=media&amp;token=8574f511-1138-426d-9b2b-2e733dfb918e" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2493459343-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LaFmilpuDQ-f7VKjHCH%2Fuploads%2FXWxBVU7mSt1xGiblGD1f%2Fimage.png?alt=media&amp;token=e9fd7cde-8338-4ece-8b31-1e92e8cea3d6" alt=""><figcaption></figcaption></figure>

您將會在個人的 Facebook 電子信箱中收到一封標題為「Two-Step Verification Reset」的郵件。請開啟該郵件，並點擊內文連結以繼續完成驗證流程。

<figure><img src="https://2493459343-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LaFmilpuDQ-f7VKjHCH%2Fuploads%2FGljtVSFS8zp38Cm1VuYl%2Fimage.png?alt=media&amp;token=70640c78-5bef-4736-bf88-3536ac1e65c7" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2493459343-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LaFmilpuDQ-f7VKjHCH%2Fuploads%2FeEBT0dnhha9RfadcRQmh%2Fimage.png?alt=media&amp;token=5270f1f1-f25e-4828-ba30-dcb6136696e1" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2493459343-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LaFmilpuDQ-f7VKjHCH%2Fuploads%2F53HPK8hAx7K32GRdExa6%2Fimage.png?alt=media&amp;token=dc23dbe6-f31e-4272-a239-2323b92d9600" alt=""><figcaption></figcaption></figure>

#### 步驟二：嵌入式註冊流程（embedded signup flow）

透過嵌入式註冊流程（embedded signup flow），將該電話號碼連接至新的 WABA（目標 FBM 底下）。

<figure><img src="https://2493459343-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LaFmilpuDQ-f7VKjHCH%2Fuploads%2FDWhENkFtVmkFSjLUYiHa%2Fimage.png?alt=media&amp;token=c88bc522-6a74-42a8-9169-8cc361bb60da" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2493459343-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LaFmilpuDQ-f7VKjHCH%2Fuploads%2Fu64L5WpHd7OEbdMqRyVf%2Fimage.png?alt=media&amp;token=840ab93e-1a7e-4652-8579-b45dc0c2ffc5" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
您可以選擇某一個既有 WABA（或建立一個新的 WABA）來連接該電話號碼。
{% endhint %}

<figure><img src="https://2493459343-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LaFmilpuDQ-f7VKjHCH%2Fuploads%2Fy1j9EDiB4FUlNHSjwRDW%2Fimage.png?alt=media&amp;token=13ad63dc-a036-49bb-b3af-dc1f1740a611" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2493459343-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LaFmilpuDQ-f7VKjHCH%2Fuploads%2FzWHWPC1zmZKKdQxR0VyL%2Fimage.png?alt=media&amp;token=dc5e182d-22b9-4146-bd57-ace509299e5f" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2493459343-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LaFmilpuDQ-f7VKjHCH%2Fuploads%2Ftx8nkdEALvVuWr4Xbzz8%2Fimage.png?alt=media&amp;token=6b86f2c7-c042-472e-ba47-11790489013d" alt=""><figcaption></figcaption></figure>

{% columns %}
{% column %}
情況一：\
如果畫面上出現黃底訊息，表示可以直接進行遷移。

<figure><img src="https://2493459343-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LaFmilpuDQ-f7VKjHCH%2Fuploads%2FlcaP31XQoGE8ThlIpWAE%2Fimage.png?alt=media&amp;token=f446fa95-cc73-4070-9a5c-31fc134ce559" alt=""><figcaption></figcaption></figure>
{% endcolumn %}

{% column %}
情況二：\
如果畫面以紅色標示，表示無法進行轉移。<mark style="color:$danger;">您需要先在 Meta 後台移除該電話號碼（請見</mark>[<mark style="color:$danger;">此處</mark>](#qing-jing-er-bu-chong-shan-chu-yuan-ben-fbm-zhong-de-whatsapp-dian-hua-hao-ma)<mark style="color:$danger;">說明）</mark>。<mark style="color:$danger;">若您沒有權限移除，將無法繼續操作。您可能需要自行尋找具有完整操作權限的人員。</mark>

<figure><img src="https://2493459343-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LaFmilpuDQ-f7VKjHCH%2Fuploads%2FMg223oNIalMbdFGs0Ygm%2Fimage.png?alt=media&amp;token=81b2914b-404d-4a2b-bc03-ec2c670fe9d5" alt=""><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

如果可以進行遷移，則可繼續操作。

<figure><img src="https://2493459343-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LaFmilpuDQ-f7VKjHCH%2Fuploads%2FUFFCDVveJjNy1okcPj5R%2Fimage.png?alt=media&amp;token=737f5bb5-334c-4a12-b60b-0dbe8ffb2ce5" alt=""><figcaption></figcaption></figure>

#### 步驟三：選擇號碼連結至Omnichat後台

點擊連結電話號碼，將彈出視窗中的WhatsApp電話號碼連結至Omnichat後台

<figure><img src="https://2493459343-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LaFmilpuDQ-f7VKjHCH%2Fuploads%2FIEGQNkKGkMrfgojfdyJO%2Fimage.png?alt=media&amp;token=3ced733b-d96f-4ae4-95b5-ab7d71ffbbb3" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2493459343-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LaFmilpuDQ-f7VKjHCH%2Fuploads%2FmlPQsbzCTnJwIrU76tXw%2Fimage.png?alt=media&amp;token=cc91d284-ad66-44e7-9727-2ec6af1efa65" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2493459343-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LaFmilpuDQ-f7VKjHCH%2Fuploads%2F9nzWFh7FrES3rYekF7cf%2Fimage.png?alt=media&amp;token=f3923ae4-6d42-49ee-a535-82764c04492a" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2493459343-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LaFmilpuDQ-f7VKjHCH%2Fuploads%2FbvEKdG6CxoPZWGEkP9p0%2Fimage.png?alt=media&amp;token=eb741199-111a-4e73-85e9-0d1215546161" alt=""><figcaption></figcaption></figure>

### 情境二補充：刪除原本FBM中的WhatsApp電話號碼

如在嵌入式註冊流程（embedded signup flow），跳出紅色錯誤提示「若要使用此號碼，請將其與現有帳號取消連結」，則您必須先回到原始FBM中，刪除該電話號碼，才能接續完成串接。

<figure><img src="https://2493459343-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LaFmilpuDQ-f7VKjHCH%2Fuploads%2FowtAUdjSzYfGNXZWEqxE%2Fimage.png?alt=media&amp;token=98437a1b-37c3-4733-b56b-f56436075a16" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2493459343-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LaFmilpuDQ-f7VKjHCH%2Fuploads%2F8E5XV6yifMxOm9QJnxS1%2Fimage.png?alt=media&amp;token=11f01950-5068-421e-bd81-833a63afada5" alt=""><figcaption></figcaption></figure>