# 串接 Insider

需滿足以下方案條件，才可進行 Omnichat 與 Insider 資料同步。

Omnichat 方案要求：

* 需加購 Insider CRM 模組

Insider 方案：

* 需包含 Architect

### 開始串接與授權

在 Omnichat 選單中找到串接頁面：「通訊渠道 > 第三方應用」，並點擊 Insider 的串接按鈕。

<figure><img src="/files/V89LmFK0wljpif1oSDGj" alt=""><figcaption></figcaption></figure>

點選串接後，會跳出說明頁面，點擊開始填入資訊進行串接

API Key：在 Insider 選擇 Unified Customer Database 來產生 API KEY

<div><figure><img src="/files/UFTf8KdIwovKieir3bYt" alt=""><figcaption></figcaption></figure> <figure><img src="/files/riVxCTSqb411YWkXzgZa" alt=""><figcaption></figcaption></figure></div>

{% hint style="info" %}
填寫後，即可完成 Insider 的串接，達成資料的單向同步（Omnichat 同步到 Insider）。

若需要雙向同步資料，需另外設定 Contact API。或是透過 Message API 透過 Omnichat 發送訊息。
{% endhint %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.omnichat.ai/features/tong-xun-qu-dao/di-san-fang-ying-yong/chuan-jie-insider.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.