> For the complete documentation index, see [llms.txt](https://docs.omnichat.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.omnichat.ai/features/tong-xun-qu-dao/di-san-fang-ying-yong/chuan-jie-insider.md).

# 串接 Insider

需滿足以下方案條件，才可進行 Omnichat 與 Insider 資料同步。

Omnichat 方案要求：

* 需加購 Insider CRM 模組

Insider 方案：

* 需包含 Architect

### 開始串接與授權

在 Omnichat 選單中找到串接頁面：「通訊渠道 > 第三方應用」，並點擊 Insider 的串接按鈕。

<figure><img src="/files/V89LmFK0wljpif1oSDGj" alt=""><figcaption></figcaption></figure>

點選串接後，會跳出說明頁面，點擊開始填入資訊進行串接

API Key：在 Insider 選擇 Unified Customer Database 來產生 API KEY

<div><figure><img src="/files/UFTf8KdIwovKieir3bYt" alt=""><figcaption></figcaption></figure> <figure><img src="/files/riVxCTSqb411YWkXzgZa" alt=""><figcaption></figcaption></figure></div>

{% hint style="info" %}
填寫後，即可完成 Insider 的串接，達成資料的單向同步（Omnichat 同步到 Insider）。

若需要雙向同步資料，需另外設定 Contact API。或是透過 Message API 透過 Omnichat 發送訊息。
{% endhint %}


---

# Agent Instructions
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## Querying This Documentation
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```

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