> For the complete documentation index, see [llms.txt](https://docs.omnichat.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.omnichat.ai/en/release-note/sep-9-2026.md).

# Sep 9, 2026

Hello, dear Omnichat users!

🚀 Here are the latest  feature updates:

1. [New in OmniClaw: Meta Ads Performance Analysis](#new-in-omniclaw-meta-a-ds-performance-analysis)
2. [OmniClaw WhatsApp Template Draft Preview Now Shows as a Card](#omniclaw-whatsapp-template-draft-preview-now-shows-as-a-card)
3. [Conversation Report now includes "Omni AI Agent Data"](#conversation-report-now-includes-omni-ai-agent-data)
4. [BSUID Field Added to Tagging Exports](#bsuid-field-added-to-tagging-exports)
5. [New LINE Broadcast (V2) Now Supports Coupon Cards](#new-line-broadcast-v2-now-supports-coupon-cards)
6. [Membership Card - My Orders Now Show Product Variants](#membership-card-my-orders-now-show-product-variants)
7. [WhatsApp Now Supports Third-Party AI Agents](#whatsapp-now-supports-third-party-ai-agents)

### **New in OmniClaw: Meta Ads Performance Analysis**

Before, you had to pull ad data from Meta separately while broadcast performance stayed in Omnichat, with no way to see both side by side. That made it hard to answer a simple question like "how much did we actually spend on marketing this period, and how did it perform?" 

With this update, **OmniClaw can now read Meta ad performance data directly, helping you pull, compare, and get suggestions on the numbers, and view your ad spend and broadcast spend together in the same conversation.**

#### **Highlights**

* 📊 Check spend, impressions, clicks, conversions, ROAS, and other key metrics, with support for comparing by date, campaign, or ad set
* Just ask "how much did we spend on marketing this month" and the AI will automatically show ad spend and broadcast spend side by side
* Set up a Scheduled Task to have OmniClaw generate a weekly ad performance report automatically

<figure><img src="https://2848678129-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3u2I1osIy6mEi07X1z46%2Fuploads%2FQK0mclQqxlG6mxxdQPWK%2FScreenshot%202026-09-30%20at%205.35.21%E2%80%AFPM.png?alt=media&amp;token=a9f0f8ac-1572-485c-92e0-425c7dd3a964" alt=""><figcaption></figcaption></figure>

### **OmniClaw WhatsApp Template Draft Preview Now Shows as a Card**

Before, when building a WhatsApp Template in OmniClaw, the draft preview before sending was plain text only. It couldn't show what the template would actually look like (image, header, buttons), making it hard to tell what you were about to send. With this update, the draft preview now shows as a card, matching exactly how it appears on the WhatsApp Template page, so you can confirm before sending.

### **Conversation Report now includes "Omni AI Agent Data"**

With this update, the **Conversation Report now includes an "AI Agent Data" section with charts.** You can view it in the report as usual, or just ask OmniClaw directly. No need to go into the report at all.

<figure><img src="https://2848678129-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3u2I1osIy6mEi07X1z46%2Fuploads%2FTl01NF4G3fpLnln1fCNE%2FScreenshot%202026-09-30%20at%205.37.16%E2%80%AFPM.png?alt=media&amp;token=0754089e-8127-40ef-b028-f199cba87c51" alt=""><figcaption></figcaption></figure>

#### **Highlights**

* 📈 New **"Transfer to Human Agent Statistics"** chart, covering both chatbot-to-human and AI Agent-to-human handoffs, with daily/weekly/monthly and time-of-day breakdowns
* Just ask OmniClaw for AI metrics over a specific period, period comparisons, or trends. Results can be downloaded as CSV

<figure><img src="https://2848678129-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3u2I1osIy6mEi07X1z46%2Fuploads%2FBr9EroVguKPoAWVta7Hr%2FScreenshot%202026-09-30%20at%205.39.46%E2%80%AFPM.png?alt=media&amp;token=54505ce2-3edd-4405-b8f8-1ebe7c14e702" alt=""><figcaption></figcaption></figure>

### **BSUID Field Added to Tagging Exports**

Since WhatsApp may eventually only provide a BSUID instead of a phone number, **the "User ID" field in tagging log exports will now show both BSUID and phone number** (formatted as `BSUID|phone`, with either side left blank if not available). If you've enabled the "Hide contact phone number" setting, WhatsApp phone info will still be hidden based on role permissions.

### **Membership Card - My Orders Now Show Product Variants**

☑️ Applies to: Customers using the membership card feature with orders created via Open API

Orders created through the Bulk Upsert Orders API previously only showed the product name, quantity, and price in the order details, with no variant info (like size or color). That made it hard to tell exactly which version of a product was purchased. With this update, if an order includes a variant value, the membership card's Order > Product Details will now display it directly. (Products without a variant value simply won't show a variant field; values are shown exactly as provided, with no translation or reformatting.)

### **New LINE Broadcast (V2) Now Supports Coupon Cards**

With this update, LINE broadcasts sent through the new broadcast system now support sending coupon cards (both serial-number-pool and fixed-code types). We've also adjusted the send flow so coupons are issued first, then the message is sent, fixing an issue where parallel processing could previously cause coupons to get stuck.

{% hint style="warning" %}
Module combinations that don't support sending coupons (e.g. **Scheduled Auto-Reply, Call an API, or Conditional Reply** into a coupon step) will now be flagged and blocked upfront in the dashboard to prevent send errors. You can still save these as drafts, though.
{% endhint %}

### **WhatsApp Now Supports Third-Party AI Agents**

WhatsApp can now connect to third-party AI Agents too! Third-party AI Agents (Raccoon AI) already worked with Webchat, LINE, Facebook, and Instagram. With this update, you can now select "Third-Party AI Agent – Raccoon AI" on a WhatsApp bot card, letting the Agent receive and send WhatsApp messages via API, hand conversations to a human, or assign them to a specific agent. One more way to get more flexibility out of third-party AI Agents 🤩

**Highlights**

1. Agents can send WhatsApp messages via the Agent Message API (product-type messages aren't supported yet)
2. Supports receiving customers' WhatsApp messages in real time via Webhook
3. Supports handing conversations to a human, assigning an agent, or closing a conversation via the Agent Rooms API

<figure><img src="https://2848678129-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3u2I1osIy6mEi07X1z46%2Fuploads%2FcSkcg0P7jVwZfW5t6sPM%2FScreenshot%202026-09-30%20at%205.45.25%E2%80%AFPM.png?alt=media&amp;token=04653335-3917-4c30-a768-5a99d0f39ab8" alt=""><figcaption></figcaption></figure>