Sep 3, 2025
Hello, dear Omnichat users!
Here are our latest feature updates:
Major Upgrade to Tag Management: Tag Categories are now supported.
New Game Module Feature: Restrict eligibility and prevent abuse of rewards.
Journey Builder Update: Now supports duplicating journey nodes
LINE Membership Card: Now supports Shopify order data
Tag Management Upgrade: Now You Can Add Tag Categories!
Getting lost in a sea of tags? You can now organize and filter your tags using tag categories, making it faster and clearer to find the ones you need.
🔑 Feature Highlights
Tag Categorization: When adding or editing tags, you can assign them to categories (e.g., region, audience, interests). Each tag belongs to only one category.
Quick Filtering: Whether in tag lists or when tagging in conversations, you can first select a category to narrow down your options — even with a large number of tags.
Uncategorized Grouping: Tags without a category will automatically be grouped under "Uncategorized" to simplify future organization.
Clearer Overview: A new “Category” column is added to the tag list page, making the tag structure easier to understand at a glance.
💡 How does this benefit you?
No more drowning in hundreds of tags — finding the right one is now more intuitive
A clearer tag structure improves the precision of segmentation and broadcasts
You can add or adjust tag categories anytime, keeping tag management flexible
Bulk tag category editing and import/export functions are also coming soon.
If you're interested in Co-existence for WhatsApp Business App, please contact your account representative!
New Game Module Feature: Eligibility Control to Prevent Prize Abuse
Worried that your game links are being shared and prizes claimed by the wrong people?
You can now set “Tag-Based Eligibility”, making sure only your target customers can enter the game and claim rewards.
🔑 Key Features
Tag Verification: When setting up the game, you can specify that only users with specific tags can participate.
Access Protection: Ineligible users will see a blocked screen and won’t be able to play or claim prizes.
Abuse Prevention: Greatly reduces the risk of game links being shared externally or rewards being exploited.
💡 How does this benefit you?
Ensure your marketing rewards go to real customers only
Improve the fairness and targeting of your game campaigns
Minimize the risk of reward abuse and protect your marketing budget
New Journey Builder Feature: Duplicate Journey Nodes
No more rebuilding from scratch!
You can now duplicate existing nodes and paste them wherever needed—saving time and making journey planning more efficient and precise.
🔑 Key Highlights
Quick Copy & Paste: Select one or multiple nodes and instantly duplicate them to the end of other branches in the journey.
Logic Preserved: Duplicated nodes are ready to work immediately—no reconfiguration needed.
Boosted Efficiency: Build complex journeys with multiple branches faster and easier.
💡 How Does This Help You?
Save time by reusing similar flows without manual rebuilds
Easily create multi-branch journeys—turn ideas into action instantly
Reduce setup errors and ensure smoother, more stable journeys
Get in touch with our team to explore upgrade options.
LINE Membership Card: Now Supports Shopify Order Information
Shopify customers can now view their order history directly from the LINE membership card!
No more switching platforms—customers can easily track their purchase records and the latest updates in one place.
Omnichat’s Membership Card module supports four key features:
Member Center: Integrate member data from e-commerce platforms or via API into Omnichat, and display it on the membership card.
Coupon Wallet: Show available coupons to customers.
My Orders (LINE only): Display order history from SHOPLINE, CYBERBIZ, and Shopify. Third-party platforms can also connect order data via API.
Phone Binding (LINE only): Link the customer’s LINE UID with their phone number.
Start using the Membership Card module today to deliver a seamless membership experience on LINE.
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