> For the complete documentation index, see [llms.txt](https://docs.omnichat.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.omnichat.ai/en/release-note/oct-16-2024.md).

# Oct 16, 2024

Hello, dear Omnichat users!

Here are the latest feature updates:

1. [**Audience Management:** ](#audience-management-sync-audiences-to-line-a-ds-manager-platform)You can now sync audiences to LINE Ad manager platform.
2. [**Chat-to-Order:**](#chat-to-order-you-can-set-custom-discount-limits) Allows setting custom discount limits for promotions.
3. [**LINE NotiPress:**](#new-notification-scenarios-supported-by-line-notipress) Supporting new notification scenarios, including payment reminders, payment completion, contract expiration, value-added service activation, value-added service expiration, and activation notifications.
4. [**Other feature improvements：**](#other-feature-improvements)
   1. Adjusted UTM parameters for broadcast links.
   2. Increased character limit for carousel messages for Webchat.

## Audience Management: Sync Audiences to LINE Ads Manager Platform

🙌🏻 **Tiers:** Audience Management Module

📍 **Feature Navigation:** Social CDP > [Audience Management](https://console.omnichat.ai/audiences)

Omnichat’s interactive features allow you to collect a variety of customer data, such as tags, custom attributes, emails, phone numbers, and more. You can also integrate website shopping history and membership data. These data points help you filter and target specific audiences for broadcasts, and now you can sync these audience lists directly to the LINE Ad Manager platform!

Once synced to the LINE Ad Manager, you can run ads targeting these audiences or create lookalike audiences to reach new high-potential customers!

<figure><img src="https://2848678129-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3u2I1osIy6mEi07X1z46%2Fuploads%2FmaQOrHRhbfwlFwgLHcqL%2Fimage%20-%202024-10-17T161012.215.png?alt=media&amp;token=9c48a325-71db-47f7-a79f-d8ab17cdbf56" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2848678129-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3u2I1osIy6mEi07X1z46%2Fuploads%2FKhcQig37TzDZnYN71lKE%2Fimage%20-%202024-10-17T161019.859.png?alt=media&amp;token=5c6d8096-3d66-4b10-a7fb-530ca4e3ed84" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2848678129-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3u2I1osIy6mEi07X1z46%2Fuploads%2FLKYkVg6NZ1ICqxbaZcjJ%2Fimage%20-%202024-10-17T161027.356.png?alt=media&amp;token=10a8b435-be9d-4b50-a49c-594fcbc7b9ea" alt=""><figcaption></figcaption></figure>

For detailed information on API application and account integration processes, please contact your customer service representative。

## **Chat-to-Order: You Can Set Custom Discount Limits**

🙌🏻 **Applicable Plan:** Chat To Order, WhatsApp Commerce

📍 **Feature Path:** Chat-to-Order Management > [General Settings](https://console.omnichat.ai/chat-to-order-general-setting/)

Omnichat’s Chat-to-Order feature allows customers to complete orders without needing to visit the official website.

When a brand grants sales staff the ability to offer discounts, the “Enable Salesperson Discount Field” option can be activated in the Omnichat platform within the Chat-to-Order management settings.

Once activated, you can set custom discount limits based on your needs.

There are two options for setting discount limits:

* **Discount Percentage:** Maximum discount of \_\_%
* **Discount Amount:** Maximum discount of \_\_currency

After setting these limits, if a salesperson attempts to apply a discount that exceeds the limit, an error message will appear, and the order cannot be processed.

<figure><img src="https://2848678129-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3u2I1osIy6mEi07X1z46%2Fuploads%2F214VK0XIigVrYyROnTVZ%2FScreenshot%202024-10-17%20at%203.50.57%E2%80%AFPM.png?alt=media&amp;token=c2b1e001-0414-479d-bf87-81b3a3058725" alt=""><figcaption></figcaption></figure>

## **New Notification Scenarios Supported by LINE NotiPress**

🙌🏻 **Tiers:** LINE NotiPress

📍 **Feature Navigation:** Channels > [LINE NotiPress](https://console.omnichat.ai/line-notipress)

Newly supported notification scenarios:

* Payment Reminder
* Payment Completion
* Contract Expiration Reminder
* Value-Added Service Activation Notice
* Value-Added Service Expiration Notice
* Service Activation Notice

<figure><img src="https://2848678129-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3u2I1osIy6mEi07X1z46%2Fuploads%2FlOY1ZoTQDUzFWOp6Sy7c%2Fimage%20-%202024-10-17T161215.427.png?alt=media&amp;token=5954d9e1-5601-4d39-b5e8-5745e38d476e" alt=""><figcaption></figcaption></figure>

## Other Feature Improvements

### **Adjustments to the UTM Parameters for Broadcast Links**

The original UTM structure included the broadcast topic, which sometimes caused errors when redirecting to client websites due to language or emoji issues.

**Updated UTM Structure**

* **utm\_source** = omnichat
* **utm\_medium** = broadcast\_{platform}
* **utm\_campaign** = broadcast\_{platform}\_{push\_notification\_ID}

Broadcast ID can be found in the broadcast details. (In the future, the list will display and support searching for the broadcast ID.)

### **Increased Character Limit for Carousel Message Cards on Webchat Platform**

**Title**: Increased from 40 characters to 80 characters

**Description (Subtitle)**: Increased from 60 characters to 120 characters