May 20, 2026

Hello, dear Omnichat users!

🚀 Here are the latest feature updates:

1. Terms of Service Update Pop-up

2. Omni AI now support custom chat identities.

3. Image Enlargement for New Website Chat Widget

Terms of Service Update Pop-up

To support the launch of AI-related features and updated terms, a new verification mechanism has been introduced to ensure administrators can promptly review and accept the latest Terms of Service updates.

• Display Trigger

The Terms of Service update pop-up will appear whenever an Admin account logs in.

• 
• Not Now

Clicking "Not Now" will temporarily close the pop-up. It will reappear the next time the administrator logs in.

• I Agree

Clicking "I Agree" will send a Terms Agreement Confirmation Email and record the signatory along with the agreement timestamp.

Once any Admin within the team accepts the terms, the pop-up will no longer appear for other team members.

Omni AI now support custom chat identities.

☑️ Supported Module: Omni AI module

To improve recognition of AI-generated responses, the display behavior for Omni AI and third-party AI Agents has been updated as follows:

What's New

• Avatar: AI-generated messages will now display a dedicated AI Sparkle Avatar.

• Display Name:

• Historical Chat CSV Export: When exporting historical chat records in CSV format, the Sent By field will consistently display as AI Chat.

Image Enlargement for New Website Chat Widget

To improve visual consistency and readability in the Website Chat Widget, the image aspect ratio for ReMarketing Messages On Website under ReMarketing Messages has been updated to 219:145.