May 14, 2025

Hello, dear Omnichat users!

Here are our latest feature updates:

1. Abandoned Cart Remarketing Enhancements

   1. Analytics Reports

   2. Successful Binding Message Options: Support for No Message, Text Message, or Chatbot

2. LINE NotiPress: Now supports SHOPLINE

Abandoned Cart Remarketing Feature Upgrades

Omnichat’s most loved eCommerce feature—delivering the highest conversion and ROAS—is now even better!

Analytics Report: Filter by Date Range & Export Data

You can now filter your abandoned cart remarketing performance by date range. Both the summary metrics and charts will update accordingly, and you can export all the data, too.

Successful Binding Message Options: Chatbot, Text, or No Message

Previously, the abandoned cart remarketing binding success message only supported plain text. Now, you can also trigger a chatbot block—or choose not to send any message at all—giving you more flexibility in how you communicate with customers.

LINE NotiPress: Now Supports SHOPLINE Integration

SHOPLINE merchants can now easily connect SHOPLINE with Omnichat’s LINE NotiPress to send notifications via LINE (Broadcasts, LINE Notification Messages) and SMS.

Simply follow the setup steps to complete the integration, choose the notification scenarios you want to trigger, and specify which order sources should send them!

STEP 1: SHOPLINE Integration Setup

In the SHOPLINE Admin Panel, go to App Integrations, install the Omnichat Membership Module, and enable the integration.

STEP 2: SHOPLINE Integration Setup

In the Omnichat Admin, set up a new scenario in LINE NotiPress. Currently supported scenarios for SHOPLINE merchants include:

• Registration Completion Notification

• Purchase Confirmation Notification

• Shipping Notification

• Order Delivery Notification

STEP 3: Set Up “LINE Notification Message Sending Settings” in “App Integrations”

Setup:

1. Choose the LINE channel you want to use for sending notifications.

2. Configure whether LINE Notification Messages should be sent for each supported scenario, and define the message content.

3. For order-related messages, choose whether to send for all orders or exclude specific order sources.

• Note: For third-party POS or ERP, select Open API as the source.