Jul 10, 2024
Hello, dear Omnichat users!
Here are the latest feature updates:
LINE NotiPress supports new scenarios: registration completion notification, appointment completion notification, appointment reminder notification
OMO binding supports sending messages with LIFF: available for non-91 teams
The team profile settings now include options to set the currency symbol for performance reports
FB/IG carousel message card title and subtitle length limit has been increased to 80 characters
Conversation 2.0: You can send the website URL with tracking parameters
Shopify integration and member data sync are now available
🙌🏻 Tiers: Requires purchasing the Shopify integration. Please contact our support or sales representatives to help you activate this feature.
📍Feature Navigation: Channels> App Integration
Now Shopify Integration is available on our App Integration!
Once the integration is complete, it supports:
You can sync the Shopify customer lists and customer data into Omnichat's "Customer Management." The synced customer data includes:
Email
Phone
Tags
Notes
Accumulated Order Count
Accumulated Purchase Amount
Email Marketing Consent
SMS Marketing Consent
Automatically adding customers as WhatsApp contacts (this feature can be enabled or disabled)
You can customize the LINE / WhatsApp community identity binding button text.
🙌🏻 Tiers: All plans that include marketing
📍Feature Navigation: Social Subscription Management > Subscription Tool
Supported binding platforms: LINE, WhatsApp (FB not supported)
You can customize the binding button text, with a maximum of 40 characters
WhatsApp templates can be copied in JSON format
📍 Feature Navigation: Channels > WhatsApp Templates
WhatsApp templates now can be copied in JSON format, making it convenient for sending messages via Open API and integrating with Salesforce Marketing Cloud.
Open API Format: This option appears only if the Open API (Marketing / Messaging) feature is enabled.
Salesforce Marketing Cloud: This option appears only if the Salesforce Marketing Cloud Journey Builder feature is enabled.
LINE NotiPress supports new scenarios: registration completion notification, appointment completion notification, appointment reminder notification
🙌🏻 Tiers: Requires additional purchase of LINE NotiPress feature
Newly Supported Scenarios:
Registration completion notification
Appointment Booking completion notification
Basic (with button)
Basic (without button)
With designated service provider (with button)
With a designated service provider (without a button)
Accommodation Reservation
Appointment reminder notification
Basic (with button)
Basic (without button)
With designated service provider (with button)
With a designated service provider (without a button)
Accommodation Reservation
OMO binding supports sending messages with LIFF: available for non-91 teams
🙌🏻Tiers: OMO
Previously, when store staff provided a binding QR code or link to customers, there were cases where customers did not send the pre-populated messages or mistakenly modified the message content before sending it.
With this update, "OMO Binding" can be completed through LINE LIFF, eliminating the need for customers to actively send messages or accidentally modify the message content, making the binding process smoother.
To adjust your OMO binding feature to the LIFF binding mode, please contact our customer support or sales representatives.
Other Feature Improvements
The team profile settings now include options to set the currency symbol for performance reports
FB/IG carousel message card title and subtitle length limit has been increased to 80 characters
Conversation 2.0: You can send the website URL with tracking parameters
Last updated