> For the complete documentation index, see [llms.txt](https://docs.omnichat.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.omnichat.ai/en/release-note/apr-30-2025.md).

# Apr 30, 2025

Hello, dear Omnichat users!

Here are our latest feature updates:

1. [**Tag Management**](#tag-management-you-can-set-an-expiration-time-for-tags-and-they-will-be-automatically-removed): Now supports tag expiration—expired tags will be automatically deleted.
2. [**FB / IG Comment Reply 2.0**](#fb-ig-comment-reply-2.0-is-now-live): Upgraded and officially launched.
3. [**91APP OMO Binding Upgrade**](#id-91app-omo-sync-binding-from-app-to-line-oa): Now supports one-tap referral syncing from the app to your LINE Official Account.
4. [**Other Improvements**](#other-improvements)

## Tag Management: You can Set an Expiration Time for Tags and They Will Be automatically removed

Would you like your tags to automatically expire after a specific time from when they are applied to a customer?

Customer actions like viewing the cart or visiting the checkout page are often time-sensitive, and this feature allows you set a specific timeframe to automatically remove related customer tags.

Starting from today, you can set time-limited tags directly on Omnichat.

<figure><img src="https://2848678129-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3u2I1osIy6mEi07X1z46%2Fuploads%2FW1kYlQUIEueIHH5ZEBhF%2FScreenshot%202025-05-06%20at%203.51.12%E2%80%AFPM.png?alt=media&amp;token=cb968ad3-b70e-487c-82c3-3220589b67d4" alt=""><figcaption></figcaption></figure>

* When creating a new tag in Tag Management, you can now choose:
  * **Permanent**
  * **Time-limited:** Once a tag is applied to a contact, it will automatically be removed when the time limit is reached. All instances of the same tag (even if applied multiple times) will be removed upon expiry.
    * CDP plans: Max time limit is 365 days
    * Non-CDP plans: Max time limit is 90 days
* If a tag is reapplied to the same contact, the expiration date resets.
  * Example: Tag Tag\_A is set to expire in **30 days**
    * **May 20** – Mr. Lee is tagged with Tag\_A
      * Scheduled for deletion on **June 19 at 11:59 PM (UTC+8)**
    * **June 1** – Mr. Lee is tagged with Tag\_A again
      * New deletion date: **July 1 at 11:59 PM (UTC+8)**
    * **June 28** – Mr. Lee is tagged again
      * New deletion date: **July 28 at 11:59 PM (UTC+8)**
    * **July 28 at 11:59 PM (UTC+8)** – Tag\_A and all 3 tagging records are deleted
* **Editing Tag Expiry**
  * **Switching from Permanent to Time-limited**
    * Requires re-tagging to activate the countdown
  * **Shortening the time limit**
    * If a tag’s last application time has already exceeded the new time limit (as of daily check at **UTC+8 23:59**), the system will delete it from the contact
* **Limitations**
  * **Time-limited tags are not supported for website visitors**
  * Visitors are defined as users with **no social profile, member ID, phone number, or email** in Webchat.

## **FB / IG Comment Reply 2.0 Is Now Live**

We have released **FB / IG Comment Reply 2.0**—with a refreshed interface and upgraded functionalities:

* **Settings Page**
  * Facebook now supports selecting **Reels** (short videos)
  * Instagram now supports **ad posts** across all post types
* **Customer Side**

  * Now supports triggering auto-replies from **second and third-level comment threads**

  <figure><img src="https://2848678129-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3u2I1osIy6mEi07X1z46%2Fuploads%2Fc3bjYdwMP0yn4KX93v9E%2FScreenshot%202025-05-06%20at%204.23.56%E2%80%AFPM%20(1).png?alt=media&amp;token=9508ff68-c5ff-4e86-8ee5-4e4d1a434b1e" alt=""><figcaption></figcaption></figure>

## **91APP OMO: Sync Binding from App to LINE OA**

A brand new binding method is now live!

You no longer need customers to scan **two QR codes** to complete the 91APP salesperson binding for Omnichat’s LINE OMO.

Now you can **directly sync the user from the 91APP mobile app** to the connected LINE Official Account.

## **Other Improvements**

### **Conversation 2.0: Drag Images from Chat to Save**

Do you need to save images your customers send?

With **Conversation 2.0**, you can now **drag and drop images directly from the chat to your desktop** to save them instantly.