> For the complete documentation index, see [llms.txt](https://docs.omnichat.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.omnichat.ai/en/release-note/apr-1-2025.md).

# Apr 1, 2025

Hello, dear Omnichat users!

Here are our latest feature updates:

1. [**Conversation 2.0**](#conversation-2.0-or-keyboard-shortcuts-for-quick-access-to-saved-replies-and-transaction-links)**:** Added keyboard shortcuts for **Saved Replies** and **Transaction** **Links**
2. [**WhatsApp Flows**](#whatsapp-flows-you-can-save-the-responses-to-custom-attributes-or-system-fields)**:** Now supports saving responses to **custom attributes** and **system fields (e.g. Email)**
3. [**WhatsApp Commerce (Chat-to-Order)**](#whatsapp-commerce-now-available-on-web)**:** You can now create orders directly on the **Omnichat admin panel**

## **Conversation 2.0 | Keyboard Shortcuts for Quick Access to Saved Replies & Transaction Links**

Do you frequently use **Saved Replies** or **Transaction Links** during conversations?

Now you can boost your workflow efficiency with handy **keyboard shortcuts**!

**For Windows:**

* Press Alt + R to open the **Saved Replies** menu
* Press Alt + L to open the **Transaction Links** menu

**For Mac:**

* Press Control (⌃) + R to open the **Saved Replies** menu
* Press Control (⌃) + L to open the **Transaction Links** menu

Can’t remember the shortcut?

No worries—just hover your mouse over the icon, and the shortcut will be displayed as a tooltip.

<div><figure><img src="https://2848678129-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3u2I1osIy6mEi07X1z46%2Fuploads%2FV0OkvnDeSCw6DLaQBUWC%2FScreenshot%202025-03-25%20at%202.26.10%E2%80%AFPM.png?alt=media&amp;token=fda560cb-3cba-4d38-b907-368ec8878f55" alt=""><figcaption></figcaption></figure> <figure><img src="https://2848678129-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3u2I1osIy6mEi07X1z46%2Fuploads%2Fbuqa8RbIh2cyRoxqjzg3%2FScreenshot%202025-03-25%20at%202.25.59%E2%80%AFPM.png?alt=media&amp;token=c841805c-3d07-4b3c-9fb1-7e75f5326474" alt=""><figcaption></figcaption></figure></div>

## WhatsApp Flows: You Can Save the Responses to Custom Attributes or System Fields

🙌🏻 **Tiers:** Users with the **WhatsApp Flows Module** enabled

📍 **Feature Navigation:** Channels > [WhatsApp Flows](https://console.omnichat.ai/whatsapp-flows)

Now with **WhatsApp Flows** integrated into Omnichat, you can do more than just triggering actions like tagging or sending messages after a customer fills the WhatsApp form (WhatsApp Flow) — you can also **store their responses** directly into **custom attributes** or **system fields** (such as name, email, etc.)

<figure><img src="https://2848678129-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3u2I1osIy6mEi07X1z46%2Fuploads%2Fcyke03UnUJIl70Kj6c9n%2FScreenshot%202025-04-10%20at%2010.25.58%E2%80%AFAM.png?alt=media&amp;token=5ac46ecb-afe3-4f2d-a829-a17bbd7162dc" alt=""><figcaption></figcaption></figure>

### **Supported Components for Saving the Response**

The following WhatsApp Flow component types support saving responses:

* TextInput (only when input-type is set to "email" the data can be saved to the Email system field).
* TextArea
* RadioButtonsGroup
* OptIn
* Dropdown
* DatePicker
* CalendarPicker
* PhotoPicker (Supports saving the photo URL into a text-type custom attribute)
* DocumentPicker (Supports saving the document URL into a text-type custom attribute)

## **WhatsApp Commerce (chat-to-order): Now Available on Web**

🙌🏻 **Tiers:** Users with the **WhatsApp Commerce** **Module** enabled

You can now create orders directly from conversations on the **web version** of Omnichat.

**Supported Roles:**

* Admin
* Sales Manager
* Salesperson

**Supported Channels:**

* WhatsApp
* LINE

<figure><img src="https://2848678129-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3u2I1osIy6mEi07X1z46%2Fuploads%2FwAvtWDqeAQEyeXWsxlsB%2FScreenshot%202025-04-10%20at%2010.17.17%E2%80%AFAM.png?alt=media&amp;token=a2bb3900-6a94-4d19-ba0e-494b6ec9f5ff" alt=""><figcaption></figcaption></figure>
