Custom Attributes (CDP subscription plan only)

Custom Attributes Overview Page

1. Using: List of custom attributes that are currently in use.

2. Archive: List of custom attributes that are currently deactivated.

3. Search Custom Attribute: Enter the display name or attribute key to search existing custom attributes.

4. Create Custom Attribute: Add a new custom attribute.

5. Action: Editing, archiving, activating, and deleting the custom attribute.

Create Custom Attribute

1. Attribute Key:

   1. This should be a unique value. Can contain letters, numbers, and underscores. Also, it is case-sensitive. For example, member_points, member Points.

   2. The attribute key is also used as the header when importing client information as a custom attribute during contact import.

2. Type: Data type can be text, number, date, date & time, or boolean (Yes / No).

   1. Text: if an information with a combination of text and number, it's suggested to use "text" type.

   2. Date: Please note that the supported formats are “YYYY/MM/DD” or “YYYY-MM-DD”.

   3. Time: Please note that the supported formats are “HH:mm” or “HH:mm:ss”

3. Display Name: The display name of this custom attribute. This field is optional. If not filled, the attribute key will be used for display.

4. Description: A description of the purpose of this custom attribute. This field is optional. If not filled, it will be displayed as blank.

Delete Custom Attribute

• Archive Before Deletion: To delete a custom attribute, you must archive it first. The delete action is only available within the Archive list.

• System Processing Time: It takes approximately 10 to 15 minutes for the system to fully process the deletion. A notification prompt will appear when you initiate the deletion. Please check back after 10 to 15 minutes to confirm the deletion status.