SHOPLINE | Omnichat Installation

How to install Omnichat on SHOPLINE?

Step 1

login to the Omnichat admin page

Step 2

Go Settings > Channels > Webchat Plugin > Install Webchat Plugin page

1. Enter the website address where Omnichat will be installed 2. Choose the Omnichat theme colour 3. Select the Omnichat Language 4. Copy the Omnichat installation code

Step 3

Log in to your SHOPLINE account: https://admin.shoplineapp.com/users/sign_in

Step 4

Go to Marketing & Tracker > Tracker Settings

Step 5

Go to your GTM's "Container" and copy the Google Tag Manager ID. Go back to your SHOPLINE Admin, go to [Marketing & Tracker] > [Tracker Setting] then choose Google Tag Manager. Just paste the copied ID into the input box "GTM-XXXXX" and click Add to save.

Detailed steps please refer to SHOPLINE Guideline

Step 6

Click "ADD A NEW TAG"

Step 7

Enter the tag name and click the pencil icon to edit

Step 8

Choose Custom HTML

Step 9

Paste Omnichat Javascript into HTML Textbox

Then in the " Triggers " block below, click Edit.

Step 10

Choose "All Pages" in Triggering

Step 11

Click "Submit" at the top right corner, fill in "Version Name" and "Version Description" and "Publish" to finish setup.

Finished! Chat with customers on your SHOPLINE website via Omnichat instantly