Social Channel Settings

Omnichat supports messaging channels like Facebook Messenger, LINE, WhatsApp and Instagram, your customers will receive automated messages with the following setup.

This feature was originally called Messenger Setting.

On the Channel Frequently Used Messages page, you can configure settings for each channel, including Welcome Messages, Away Messages, Instant Messages, and commonly used features.

Currently, users with the roles of Administrator, Manager, Customer Service Manager, and Marketing have permission to edit this page.

Display the name of team memberWelcome MessageAway / Instant MessagePersistent Menu