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# Omnichat Trial Plan

<table><thead><tr><th width="308">Function / Plan</th><th width="206">SG/MY Free Trial</th><th width="202">HK/TW Free Trail</th><th width="211">Customer Service Cloud</th><th width="264">Marketing Cloud(Growth)</th><th width="277">Marketing Cloud(Advanced)</th><th width="280">Marketing Cloud(Enterprise)</th></tr></thead><tbody><tr><td>Agent Member</td><td>5</td><td>2</td><td>2</td><td>0</td><td>0</td><td>10</td></tr><tr><td>Total Contacts</td><td>5000</td><td>25000</td><td><mark style="color:red;">N</mark></td><td>5000</td><td>15000</td><td>100000</td></tr><tr><td>Messenger Integration（Total）<br>- LINE<br>- FB<br>- WhatsApp<br>- IG<br>- WeChat</td><td>4</td><td>4</td><td>4</td><td>4</td><td>4</td><td>6</td></tr><tr><td><mark style="color:blue;"><strong>Conversation Channel</strong></mark></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Webchat Plug-in</td><td>V</td><td>V</td><td>V</td><td></td><td></td><td></td></tr><tr><td>LINE</td><td>V</td><td>V</td><td>V</td><td></td><td></td><td></td></tr><tr><td>Messenger</td><td>V</td><td>V</td><td>V</td><td></td><td></td><td></td></tr><tr><td>IG</td><td>V</td><td>V</td><td>V</td><td></td><td></td><td></td></tr><tr><td>WhatsApp</td><td><mark style="color:red;">Only can intergate 1 Number for 1000 free message</mark></td><td><mark style="color:red;">Only can intergate 1 Number for 1000 free message</mark></td><td>V</td><td></td><td></td><td></td></tr><tr><td><mark style="color:blue;"><strong>Remarketing Massage</strong></mark></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Page Visit time/ Page View / Dwell Time</td><td>V</td><td>V</td><td><mark style="color:red;">N</mark></td><td>V</td><td>V</td><td>V</td></tr><tr><td>Third-Party Massage Remarketing</td><td>V</td><td>V</td><td><mark style="color:red;">N</mark></td><td>V</td><td>V</td><td>V</td></tr><tr><td>Conversation Marketing</td><td>V</td><td>V</td><td></td><td>V</td><td>V</td><td>V</td></tr><tr><td>Product Referral Link</td><td>V</td><td>V</td><td>V</td><td>V</td><td>V</td><td>V</td></tr><tr><td><mark style="color:blue;"><strong>Social Media Channel Marketing</strong></mark></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>「Website Visitor」Subscribe LINE / FB / WhatsApp Channel</td><td>V</td><td>V</td><td><mark style="color:red;">N</mark></td><td>V</td><td>V</td><td>V</td></tr><tr><td>Automatic put on tag based on "browsing behavior" and "robot interaction"</td><td>V</td><td>V</td><td><mark style="color:red;">N</mark></td><td>V</td><td>V</td><td>V</td></tr><tr><td>Third-Party Massage Remarketing based on "browsing behavior"</td><td>V</td><td>V</td><td><mark style="color:red;">N</mark></td><td>V</td><td>V</td><td>V</td></tr><tr><td>FB / IG Comment Reply</td><td>V</td><td>V</td><td><mark style="color:red;">N</mark></td><td>V</td><td>V</td><td>V</td></tr><tr><td><mark style="color:blue;"><strong>Broadcast</strong></mark></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Audience Filter and broadcast</td><td>V<br>(*Not Include function below)<br>- Custom Attribute<br>- OMO Subscribe<br>- OMO Binding Staff<br>- OMO Binding Shop</td><td>V<br>(*Not Include function below)<br>- Custom Attribute<br>- OMO Subscribe<br>- OMO Binding Staff<br>- OMO Binding Shop</td><td><mark style="color:red;">N</mark></td><td>V<br>(*Not Include fuction below)<br>- Custom Attribute<br>- OMO Subscribe<br>- OMO Binding Staff<br>- OMO Binding Shop</td><td>V<br>(*Not Include fuction below)<br>- Custom Attribute<br>- OMO Subscribe<br>- OMO Binding Staff<br>- OMO Binding Shop</td><td>V<br>(*Not Include fuction below)<br>- Custom Attribute<br>- OMO Subscribe<br>- OMO Binding Staff<br>- OMO Binding Shop</td></tr><tr><td>Manual scheduling broadcast</td><td>V</td><td>V</td><td><mark style="color:red;">N</mark></td><td>V</td><td>V</td><td>V</td></tr><tr><td><mark style="color:blue;"><strong>Chatbot</strong></mark></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Bot Builder</td><td>(*Not Include functions below)<br>- Coupon<br>- JSON API<br>- Conditional Reply</td><td>(*Not Include functions below)<br>- Coupon<br>- JSON API<br>- Conditional Reply</td><td><mark style="color:red;">N</mark></td><td>(*Not Include functions below)<br>- Coupon<br>- JSON API<br>- Conditional Reply</td><td>(*Not Include functions below)<br>- Coupon<br>- JSON API<br>- Conditional Reply</td><td>(*Not Include functions below)<br>- Coupon<br>- JSON API<br>- Conditional Reply</td></tr><tr><td>Keyword Auto Reply</td><td>V</td><td>V</td><td>V</td><td>V</td><td>V</td><td>V</td></tr><tr><td>Keyword Auto Assign</td><td>V</td><td>V</td><td>V</td><td>V</td><td>V</td><td>V</td></tr><tr><td><mark style="color:blue;"><strong>Dashboard</strong></mark></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Teammates Reports</td><td>V</td><td>V</td><td>V</td><td>V</td><td>V</td><td>V</td></tr><tr><td>Conversation Report</td><td>V</td><td>V</td><td>V</td><td>V</td><td>V</td><td>V</td></tr><tr><td><mark style="color:blue;"><strong>Abandoned Cart Remarketing</strong></mark></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Abandoned Cart Remarketing</td><td><mark style="color:red;">N</mark></td><td><mark style="color:red;">N</mark></td><td><mark style="color:red;">N</mark></td><td><mark style="color:red;">N</mark></td><td>V</td><td>V</td></tr><tr><td>Member ID / Shopping Cart review / Order History (90 days)</td><td><mark style="color:red;">N</mark></td><td><mark style="color:red;">N</mark></td><td><mark style="color:red;">N</mark></td><td><mark style="color:red;">N</mark></td><td>V</td><td>V</td></tr><tr><td><mark style="color:blue;"><strong>Customer service Use On</strong></mark></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Web Panel</td><td>V</td><td>V</td><td>V</td><td></td><td></td><td></td></tr><tr><td>iOS &#x26; Android Apps</td><td>V</td><td>V</td><td>V</td><td></td><td></td><td></td></tr><tr><td><mark style="color:blue;"><strong>Service and Support</strong></mark></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Function Tutorial Document</td><td>V</td><td>V</td><td>V</td><td>V</td><td>V</td><td>V</td></tr><tr><td>Live Chat Customer Service</td><td>V</td><td>V</td><td>V</td><td>V</td><td>V</td><td>V</td></tr><tr><td><mark style="color:blue;"><strong>Others</strong></mark></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Manual Conversation export from FB/ LINE /WhatsApp</td><td>V</td><td>V</td><td>V</td><td>V</td><td>V</td><td>V</td></tr><tr><td><mark style="color:blue;"><strong>Soical CRM</strong></mark></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Tag Management</td><td>V</td><td>V</td><td><mark style="color:red;">N</mark></td><td>V</td><td>V</td><td>V</td></tr><tr><td>Import Customer List</td><td>V</td><td>V</td><td><mark style="color:red;">N</mark></td><td>V</td><td>V</td><td>V</td></tr><tr><td>Export Customer List</td><td><mark style="color:red;">N</mark></td><td>V</td><td><mark style="color:red;">N</mark></td><td><mark style="color:red;">N</mark></td><td>V(include tag)</td><td>V(include tag)</td></tr><tr><td><mark style="color:blue;"><strong>Analysis Report （BI）</strong></mark></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>Marketing Campaign Dashboard</td><td>V</td><td>V</td><td><mark style="color:red;">N</mark></td><td>V</td><td>V</td><td>V</td></tr><tr><td>Broadcast Reports</td><td>V</td><td>V</td><td><mark style="color:red;">N</mark></td><td>V</td><td>V</td><td>V</td></tr><tr><td>Conversion Report</td><td><mark style="color:red;">N</mark></td><td><mark style="color:red;">N</mark></td><td><mark style="color:red;">N</mark></td><td><mark style="color:red;">N</mark></td><td>V</td><td>V</td></tr><tr><td><mark style="color:blue;"><strong>Other Fuction （Add-On）</strong></mark></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>game module</td><td><mark style="color:red;">N</mark></td><td><mark style="color:red;">N</mark></td><td><mark style="color:red;">N</mark></td><td>add-on</td><td>add-on</td><td>V</td></tr><tr><td>Coupon management</td><td><mark style="color:red;">N</mark></td><td><mark style="color:red;">N</mark></td><td><mark style="color:red;">N</mark></td><td>add-on</td><td>add-on</td><td>V</td></tr><tr><td>WhatsApp Green Tick Apply<br>- Apply Official Business API Account（OBA）<br>- There is no guarantee that the application will be successful</td><td><mark style="color:red;">N</mark></td><td><mark style="color:red;">N</mark></td><td>add-on</td><td>add-on</td><td>add-on</td><td>V</td></tr></tbody></table>