For the complete documentation index, see llms.txt. This page is also available as Markdown.

Omnichat Trial Plan

Function / Plan
SG/MY Free Trial
HK/TW Free Trail
Customer Service Cloud
Marketing Cloud(Growth)
Marketing Cloud(Advanced)
Marketing Cloud(Enterprise)

Agent Member

5

2

2

0

0

10

Total Contacts

5000

25000

N

5000

15000

100000

Messenger Integration(Total) - LINE - FB - WhatsApp - IG - WeChat

4

4

4

4

4

6

Conversation Channel

Webchat Plug-in

V

V

V

LINE

V

V

V

Messenger

V

V

V

IG

V

V

V

WhatsApp

Only can intergate 1 Number for 1000 free message

Only can intergate 1 Number for 1000 free message

V

Remarketing Massage

Page Visit time/ Page View / Dwell Time

V

V

N

V

V

V

Third-Party Massage Remarketing

V

V

N

V

V

V

Conversation Marketing

V

V

V

V

V

Product Referral Link

V

V

V

V

V

V

Social Media Channel Marketing

「Website Visitor」Subscribe LINE / FB / WhatsApp Channel

V

V

N

V

V

V

Automatic put on tag based on "browsing behavior" and "robot interaction"

V

V

N

V

V

V

Third-Party Massage Remarketing based on "browsing behavior"

V

V

N

V

V

V

FB / IG Comment Reply

V

V

N

V

V

V

Broadcast

Audience Filter and broadcast

V (*Not Include function below) - Custom Attribute - OMO Subscribe - OMO Binding Staff - OMO Binding Shop

V (*Not Include function below) - Custom Attribute - OMO Subscribe - OMO Binding Staff - OMO Binding Shop

N

V (*Not Include fuction below) - Custom Attribute - OMO Subscribe - OMO Binding Staff - OMO Binding Shop

V (*Not Include fuction below) - Custom Attribute - OMO Subscribe - OMO Binding Staff - OMO Binding Shop

V (*Not Include fuction below) - Custom Attribute - OMO Subscribe - OMO Binding Staff - OMO Binding Shop

Manual scheduling broadcast

V

V

N

V

V

V

Chatbot

Bot Builder

(*Not Include functions below) - Coupon - JSON API - Conditional Reply

(*Not Include functions below) - Coupon - JSON API - Conditional Reply

N

(*Not Include functions below) - Coupon - JSON API - Conditional Reply

(*Not Include functions below) - Coupon - JSON API - Conditional Reply

(*Not Include functions below) - Coupon - JSON API - Conditional Reply

Keyword Auto Reply

V

V

V

V

V

V

Keyword Auto Assign

V

V

V

V

V

V

Dashboard

Teammates Reports

V

V

V

V

V

V

Conversation Report

V

V

V

V

V

V

Abandoned Cart Remarketing

Abandoned Cart Remarketing

N

N

N

N

V

V

Member ID / Shopping Cart review / Order History (90 days)

N

N

N

N

V

V

Customer service Use On

Web Panel

V

V

V

iOS & Android Apps

V

V

V

Service and Support

Function Tutorial Document

V

V

V

V

V

V

Live Chat Customer Service

V

V

V

V

V

V

Others

Manual Conversation export from FB/ LINE /WhatsApp

V

V

V

V

V

V

Soical CRM

Tag Management

V

V

N

V

V

V

Import Customer List

V

V

N

V

V

V

Export Customer List

N

V

N

N

V(include tag)

V(include tag)

Analysis Report (BI)

Marketing Campaign Dashboard

V

V

N

V

V

V

Broadcast Reports

V

V

N

V

V

V

Conversion Report

N

N

N

N

V

V

Other Fuction (Add-On)

game module

N

N

N

add-on

add-on

V

Coupon management

N

N

N

add-on

add-on

V

WhatsApp Green Tick Apply - Apply Official Business API Account(OBA) - There is no guarantee that the application will be successful

N

N

add-on

add-on

add-on

V

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