> For the complete documentation index, see [llms.txt](https://docs.omnichat.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.omnichat.ai/en/features/omnichat-app/faq.md).

# FAQ

#### Q1：Why the interface and theme colour of Omnichat App is too dark that I cannot read the message clearly?

Ans 1：If you are using Android phone, the App follows display theme by system default. You may switch to light theme mode in the system setting (Settings -> Display -> Light Mode）

#### Q2：Can I send multiple images in one message?

Ans 2：WhatsApp only supports sending one image with one message.

#### Q3：I haven't set up password during signup, how can I login my Omnichat App?

Ans 3：You will receive 6-digit code for verification upon entering your E-mail or phone number associated with your Omnichat account.

#### Q4：Can I check the chatbot events in the App？I would like to check if any message is missing.

Ans 4：Our App is mainly designed for CS agent to provide Live Chat support. You can go to the web admin page to follow up on messages that are handled by chatbot.

#### Q5：Why did the badge notification (red dot) on the app icon disappear before I opened the conversation?

Ans 5：This is the existing system logic—simply launching or opening the app will clear the red dot notification. You do not need to click into individual conversations.