> For the complete documentation index, see [llms.txt](https://docs.omnichat.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.omnichat.ai/en/features/marketing/chatbot-2.0/video-card.md).

# Video Card

Supported Platforms: Facebook, LINE, WhatsApp, Abandoned Cart Remarking

Video Card helps you present videos that capture your customers' attention and keep them engaged.

Below are the format limits for different platforms:

* Facebook
* [LINE](#line)
* [WhatsApp](#whatsapp)
* [Abandoned Cart Remarking](#abandoned-cart-remarking)

### Facebook

🎥 **Video Format**: Supports only .mp4 format, with a maximum file size of 10 MB.

<div align="left"><figure><img src="https://2848678129-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3u2I1osIy6mEi07X1z46%2Fuploads%2F7ULQeBVOpCy4UbnUCvEE%2Fvideo%20FB.png?alt=media&amp;token=460e00bb-28ad-455a-8e77-02eed4ecd54c" alt="" width="305"><figcaption><p>Video card on Facebook platform</p></figcaption></figure></div>

### LINE

🏞️ **Preview Image Format:** It is recommended that the preview image size match the video dimensions.

🎥 **Video Format:** Supports only .mp4 format, with a maximum file size of 200 MB.

<div align="left"><figure><img src="https://2848678129-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3u2I1osIy6mEi07X1z46%2Fuploads%2FCuQS82exKAkkEdeKsLN1%2Fvideo%20line.png?alt=media&amp;token=932371ad-6c7f-4ded-ab2a-775d1e716109" alt="" width="291"><figcaption><p>Video card on LINE platform</p></figcaption></figure></div>

### WhatsApp

🎥 **Video Format:** Supports only .mp4 format, with a maximum file size of 10 MB.

🖊️ **Video Description:** This section is optional and allows up to 4,096 characters.

<div align="left"><figure><img src="https://2848678129-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3u2I1osIy6mEi07X1z46%2Fuploads%2FIDRfo6Vch49Q8t3gLgZ5%2Fvideo%20whatsapp.png?alt=media&amp;token=76396516-b88a-4b09-9f91-66b4b1208e8d" alt="" width="299"><figcaption><p>Video card on WhatsApp platform</p></figcaption></figure></div>

### Abandoned Cart Remarking

🏞️ **Preview Image Format:** Supported only on LINE. It is recommended that the preview image size matches the video dimensions.

🎥 **Video Format:** Supports only .mp4 format, with a maximum file size of 10 MB.

<div align="left"><figure><img src="https://2848678129-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3u2I1osIy6mEi07X1z46%2Fuploads%2FparYj3V90Daz8jd7Onsg%2Fvideo%20Abandoned%20Cart%20Remarking.png?alt=media&amp;token=ae7e823f-a570-4eb2-aa20-6f756cc44eb0" alt="" width="289"><figcaption><p>Video card on Abandoned Cart Remarking</p></figcaption></figure></div>

#### Below is an example of how a Video Card displays to customers on each platform:

Card setup:

<div align="left"><figure><img src="https://2848678129-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3u2I1osIy6mEi07X1z46%2Fuploads%2FpZPAWKn6OLDQEyXfSj5M%2Fsetting.png?alt=media&amp;token=ed358b5d-7eb4-473b-8d62-b84812b81403" alt="" width="563"><figcaption><p>Video Card</p></figcaption></figure></div>

How the card displays on each platform:

<figure><img src="https://2848678129-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3u2I1osIy6mEi07X1z46%2Fuploads%2FpbnsXPhPO9A8a8iB9sHv%2Fdisplay.png?alt=media&amp;token=98a21a63-8d64-424b-a76d-b1541c87cf9a" alt=""><figcaption></figcaption></figure>