> For the complete documentation index, see [llms.txt](https://docs.omnichat.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.omnichat.ai/en/features/marketing/chatbot-2.0/facebook-recurring-notification-card-facebook-only/practical-use-cases-of-facebook-recurring-notifications.md).

# Practical Use Cases of Facebook Recurring Notifications

### Best Practices for Using Facebook Recurring Notifications

* [Welcome Message](#welcome-message)
* [Persistent Menu](#persistent-menu)
* [Keyword Auto Reply](#keyword-auto-reply)
* [Facebook Comment Reply](#facebook-comment-reply)
* [Game Module](#game-module)
* [Facebook Link Trigger（m.me Link）](#facebook-link-trigger-m.me-link)

#### Welcome Message

1. Set up a Facebook Recurring Notification card.

<div align="center"><figure><img src="https://2848678129-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3u2I1osIy6mEi07X1z46%2Fuploads%2FpnjXdk8ynMZBJt4tXpVs%2FFB%20card%20step1.png?alt=media&amp;token=53a13316-f6e1-44fc-964a-c46d055a9e06" alt="" width="149"><figcaption><p>Step 1</p></figcaption></figure></div>

2. Set up a Welcome Message using a Text Card. Add a button that directs customers to the Facebook Recurring Notification card when clicked.

<div align="center"><figure><img src="https://2848678129-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3u2I1osIy6mEi07X1z46%2Fuploads%2FzoAOSMDuRbw7F9e6YuYZ%2FFB%20card%20step%202.png?alt=media&amp;token=0af32838-85f5-4d28-822b-b8ae859cfd28" alt="" width="375"><figcaption><p>Step 2</p></figcaption></figure></div>

3. Go to "Frequently Used Messages" and set the Welcome Message for the Facebook channel.

<figure><img src="https://2848678129-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3u2I1osIy6mEi07X1z46%2Fuploads%2FAHXUjHCqXIdR0gfkYnSs%2FScreenshot%202025-03-21%20at%2011.41.18%E2%80%AFPM.png?alt=media&amp;token=0ee7034d-4d68-40da-bba9-ed84bbeceb24" alt=""><figcaption><p>Step 3</p></figcaption></figure>

#### [Persistent Menu](https://en-docs.omnichat.ai/features/tong-xun-qu-dao/automated-messages/persistent-menu)

Go to "Frequently Used Messages" and set the Welcome Message for the Facebook channel in the "Persistent Menu".

Don't forget to click the "Save" button before leaving the page!

<figure><img src="https://2848678129-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3u2I1osIy6mEi07X1z46%2Fuploads%2FWDp75XpXxioEWwpFQBFA%2FScreenshot%202025-03-21%20at%2011.41.57%E2%80%AFPM.png?alt=media&amp;token=c419deb2-4fbf-4fae-a685-e643c7e167ac" alt=""><figcaption><p>Persistent Menu Set up</p></figcaption></figure>

This is what it looks like in the customer's Facebook chatroom:

<figure><img src="https://2848678129-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3u2I1osIy6mEi07X1z46%2Fuploads%2FPE2qKNTWTy4exdYqgpLm%2FPersistent%20Menu%20setting%202.jpeg?alt=media&amp;token=5e07b183-7476-4583-b61e-23935b4f376f" alt="" width="188"><figcaption><p>Customer's Facebook Chatroom</p></figcaption></figure>

Set keywords such as "I want to subscribe" or "Subscribe" to trigger the Facebook Recurring Notification card.

<figure><img src="https://2848678129-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3u2I1osIy6mEi07X1z46%2Fuploads%2FdgkDpZtRrtnBj5tqTsmv%2FScreenshot%202025-03-16%20at%207.27.00%E2%80%AFPM.png?alt=media&amp;token=a256d982-8ca1-4d5d-a8b4-b9ed1e654f46" alt="" width="375"><figcaption><p>Keyword Auto-reply</p></figcaption></figure>

#### [Facebook Comment Reply](https://en-docs.omnichat.ai/features/marketing/facebook-comment-pm)

1. You can publish posts on your Facebook fan page to attract customers to subscribe by offering rewards.
2. **Set up the post's private replies** to use the preset Facebook Recurring Notifications card.
3. You can also design the block with rewards (like coupon codes, giveaways) to attract the customers to subscribe.

<figure><img src="https://2848678129-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3u2I1osIy6mEi07X1z46%2Fuploads%2FOKxE5t9xCWB7ZQXCrcdU%2FFB%20card%20cooment%20reply.png?alt=media&amp;token=0c5ecf19-a03f-4f23-8b74-a9f745c7b538" alt="" width="375"><figcaption><p>Comment Reply Setup</p></figcaption></figure>

#### [Game Module](https://en-docs.omnichat.ai/features/game-module-add-on-module)

When customers play a game, you can enable Facebook Recurring Notifications in the prize settings.

<figure><img src="https://2848678129-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3u2I1osIy6mEi07X1z46%2Fuploads%2FPPkYAcgjppaXdapHFAZi%2FFB%20card%20game.png?alt=media&amp;token=67f3c970-f75d-4e45-a305-d2e55e6ee158" alt="" width="375"><figcaption><p>Game</p></figcaption></figure>

#### Facebook Link Trigger（m.me Link）

The m.me link allows customers to open a Facebook fan page message and trigger a specific chatbot block. This link can also be used in external sources, such as emails, websites, and offline events, to direct customers to Facebook Messenger.

#### **Step 1: Get the m.me Link**

1. Go to the backend of your Facebook fan page.
2. According to Facebook’s official documentation, you can generate an m.me link using the following format: <mark style="color:red;">`http://m.me/PAGE-NAME`</mark> In this format, "PAGE-NAME" is the part of the link that comes after your Facebook fan page’s address.

E.g., Since this fan page’s PAGE-NAME is "AmyStoreforOC", the m.me link is: <mark style="color:red;"><http://m.me/AmyStoreforOC></mark>

<figure><img src="https://2848678129-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3u2I1osIy6mEi07X1z46%2Fuploads%2FbYVvBURAywFxs5lXN6kF%2FScreenshot%202025-03-21%20at%2011.43.39%E2%80%AFPM.png?alt=media&amp;token=db4e202a-fc4e-4f29-b5c9-843845a8e9d0" alt=""><figcaption></figcaption></figure>

3. You can also find your PAGE-NAME from this page: <https://www.facebook.com/settings/?tab=pages>. Click on "Name", and you'll see it in the "Username" column.

<figure><img src="https://2848678129-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3u2I1osIy6mEi07X1z46%2Fuploads%2FVzUmAtwVk5LvQvhlIClZ%2FScreenshot%202025-03-21%20at%2011.44.13%E2%80%AFPM.png?alt=media&amp;token=b61bfb66-b2fe-4b6b-b622-aea6875635ba" alt=""><figcaption><p>Find Your PAGE-NAME from Setting Page</p></figcaption></figure>

#### **Step 2: Copy the Targeted Chatbot Block ID**

You may refer to [here](https://en-docs.omnichat.ai/~/changes/332/features/marketing/bot-builder-2.0/chatbot-setting#edit-block-details) (search for the keyword "Copy Block ID") to learn how to find a block ID.

#### **Step 3: Connect the m.me Link with the Block ID**

To create a functional link, use the following format:

<mark style="color:red;">`m.me link`</mark> + <mark style="color:red;">`?ref=`</mark> + <mark style="color:red;">`Block ID`</mark>

E.g.,

* My m.me link=<http://m.me/AmyStoreforOC>
* Targeted Block ID=bd9f68ec-9fb1-4190-b1c2-c7c15701b9cf

so the complete link is <mark style="color:red;"><http://m.me/AmyStoreforOC?ref=bd9f68ec-9fb1-4190-b1c2-c7c15701b9cf></mark>

#### **Step 4: Use the Link in Various Marketing Materials**

You can share this m.me link in:

* Emails / EDM campaigns
* External websites
* Offline events and printed materials