For the complete documentation index, see llms.txt. This page is also available as Markdown.

How to Trigger Coupon

After setting the coupon, you can distribute to customers through different messaging channels

As long as completed the bot setting and trigger rules, the coupons can be distributed. The following scenarios can be applied:

  • Auto Reply

  • Broadcast Message

  • Auto Assign

  • The Subscription successful message (Bot Built)

  • Abandoned Card Remarketing (Support Facebook / LINE)

  • Game Module (Support LINE)

  • OMO QRCode Successful Binding

Use Case

Take the "Auto Reply" as an example:

Scenario: Set "Free Entry ticket" and distribute it on WhatsApp. Free tickets will be distributed to the customers when they mention "Omnichat" Step 1: Set the Coupon in the "Coupon Management"

Step 2: Set the "Coupon" block in the "Facebook Only" Bot, also set the triggered keyword in "Auto Reply" to trigger the preset coupon

Finished! When customers enter a message containing "Omnichat", the coupon message will be triggered

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