Function Material Sizes

Conversation-Function Material Size

Fuctions	Features	Type	Sizes	Remark
Conversation	Web Plugin chat	Picture	10MB
	LINE chat	Picture	50MB
		Video	50MB	Video support Type is MOV、MP4
		Audio	50MB
Conversation	Facebook chat	Picture	1MB
		Video	8MB
		Audio	8MB
		Document	8MB
		File	8MB
Conversation	Whatsapp chat	Picture	5MB
		Video	16MB
		Audio	16MB
		Document	64MB

Audience & Broadcast-Function Material Size

Function	Features	Type	Sizes	Remark
	FB Broadcast	Picture	1MB
		Words	Unlimited
	FB Broadcast via CSV	Picture	1MB
		Words	Unlimited
Audience & Broadcast	LINE Broadcast	Picture	50MB
		Words	Unlimited
	LINE Broadcast via CSV	Picture	50MB
		Words	Unlimited

Marketing Automation-Function Material Size

Function	Features	Type	Sizes	Remark
Marketing Automation	Remarketing Messages	Picture	Proportion is 1.91 : 1 (e.g. 955px *500px)
		Words	Unlimited

Advanced Automation-Function Material Size

Function	Features	Type	Sizes	Remark
Advanced Automation	FB/IG Comment Reply	Picture	No limitation
		Words	Unlimited
Advanced Automation	Bot Builder- Text Card	Words	Facebook-640words LINE- 2000words
	Bot Builder- Photo Card	Picture	No limitation
	Bot Builder- Carousel Card	Picture	No limitation	The vertical length of the image cannot exceed 3 times the horizontal width
Advanced Automation	Bot Builder- LINE Image Carousel Message Card	Picture	No limitation	The vertical length of the image cannot exceed 3 times the horizontal width,
	Bot Builder- LINE Image Carousel Message Card	Words	400 Words
	Bot Builder- LINE Image Carousel Message Card	Botton Words	12 Words in Mandarin 、20 Words in English
	Bot Builder- ImageMap	Picture	Size：1040*1040、File：10MB	Custom size Width limit up to 1040px Height limit up to 3120px The aspect ratio cannot be greater than 3 times File size 10MB
	Bot Builder- LINE Video Card	Video	50MB	Must be upload preview image (Length and width are the same as the video)
Advanced Automation	Bot Builder- FB Video Card	Video	10MB	Instagram no support video Card
	Bot Builder- FB Recurring Notifiation Card	Picture	No limitation	Mobile：1.94 : 1 Website：1.66 : 1
Advanced Automation	Keyword Auto Reply	Picture	No limitation
	Keyword Auto Reply	Words	Unlimited
Advanced Automation	LINE Rich Menu	Picture	Size：2500*1686px File：1MB	Picture Format must be： JPEG、JPG、PNG。
Advanced Automation	WhatsApp Sticker	Picture	Size：512x512px、 Static picture size cannot over 100 KB、Animated picture size cannot over 500KB	Sticker Backgroud must be transparently、Format must be WebP。

Customer Service Setting-Function Material Size

Function	Feature	Type	Size	Remark
Customer Service Setting	Default Reply	Words	1000words
	Default Reply	Picture	No limitation

Interactive Games - Function Material Size

Function	Feature	Type	Size	Remark
Interactive Games - Jackpot	Background image	Picture	Recommended image width: 1024px	The height must be above 1024px
	Prize description image	Picture	Recommended image width: 750px
	Prize image	Picture	120*120px
	Start button image	Picture	360*105px
Interactive Games - Gashapon	Background image	Picture	Recommended image width: 1024px	The height must be above 1024px
	Prize description image	Picture	Recommended image width: 750px
	Prize image	Picture	120*120px
	Start button image	Picture	235*300px
Interactive Games - Draw Lots	Background image	Picture	Recommended image width: 1024px	The height must be above 1024px
	Prize description image	Picture	Recommended image width: 750px
	Prize image	Picture	120*120px
	Start button image	Picture	340*340px
Interactive Games - Scratch-off tickets	Background image	Picture	Recommended image width: 1024px	The height must be above 1024px
	Prize description image	Picture	Recommended image width: 750px
	Prize image	Picture	120*120px
	Scratch card image	Picture	489*745px
	Scratch card silver paint image	Picture	438*350px
Interactive Games - Lucky Wheel	Background image	Picture	Recommended image width: 1024px	The height must be above 1024px
	Prize description image	Picture	Recommended image width: 750px
	Prize image	Picture	120*120px
	Start button image	Picture	400*400px	Note: It is recommended that the center of the pointer should be in the center of the entire picture, and the pointer must be pointing straight up