> For the complete documentation index, see [llms.txt](https://docs.omnichat.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.omnichat.ai/en/features/customer-service-setting/conversation-setting-1.md).

# Conversation Setting

Auto close conversation

<figure><img src="https://2848678129-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3u2I1osIy6mEi07X1z46%2Fuploads%2FtieC68FKVmk6VTIelDcQ%2F%E8%9E%A2%E5%B9%95%E5%BF%AB%E7%85%A7%202023-08-24%20%E6%96%BC%2012.05.47%20%E4%B8%8B%E5%8D%88.png?alt=media&amp;token=8b0c3f1a-03e2-4213-a50b-ae6e20ad5efb" alt=""><figcaption></figcaption></figure>

1. Add Group Setting: You can set group name and select applicable channels

<figure><img src="https://2848678129-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3u2I1osIy6mEi07X1z46%2Fuploads%2FDNsceCAaAKOtnVdyL9rK%2F%E5%9C%96%E7%89%87%201.png?alt=media&amp;token=84758230-5392-4001-98e2-3fc067b4e4ea" alt=""><figcaption></figcaption></figure>

2. Group name: It will show the name you set
3. Auto-close conversation: Enabled or Disabled
4. Action: Edit Group, Edit Content and Delete Group

* Edit Group:

<figure><img src="https://2848678129-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3u2I1osIy6mEi07X1z46%2Fuploads%2FZ6PmR4UaPApJ8dCL4r6H%2F%E5%9C%96%E7%89%87%201.png?alt=media&amp;token=e76399fb-db5a-43e7-b19e-758fd58c124c" alt=""><figcaption></figcaption></figure>

* Edit Content:

a. You can enable auto-close conversation feature\
b. You can set the duration\
c. You can set the message type\
d. You can exclude pinned events\
e. You can turn on disturb mode

<figure><img src="https://2848678129-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3u2I1osIy6mEi07X1z46%2Fuploads%2FuEUHx8TAhcXsA8wFk4Un%2F%E5%9C%96%E7%89%87%202.png?alt=media&amp;token=ef4478fe-9eeb-43c7-80a0-33d9759f4fcb" alt=""><figcaption></figcaption></figure>

* Delete Group: You can delete the group here
