> For the complete documentation index, see [llms.txt](https://docs.omnichat.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.omnichat.ai/en/features/customer-service-setting.md).

# Customer Service Setting

Saved Reply and Customer Survey can be set here, and the Customer Survey is an add-on module

{% content-ref url="/pages/YmPeREqcxP34Z2d8yq4l" %}
[Saved Replies](/en/features/customer-service-setting/conversation-setting/saved-replies.md)
{% endcontent-ref %}

{% content-ref url="/pages/AHzxZptQHevCqREemeTF" %}
[Customer Surveys (Add-On Module)](/en/features/customer-service-setting/customer-surveys-add-on-module.md)
{% endcontent-ref %}

{% content-ref url="/pages/rLaWYHM00jCQcmOKXCu9" %}
[Customer Survey Report (Add-On Module)](/en/features/customer-service-setting/customer-survey-report-add-on-module.md)
{% endcontent-ref %}