> For the complete documentation index, see [llms.txt](https://docs.omnichat.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.omnichat.ai/en/features/conversation-2.0/layout.md).

# Layout

Conversation 2.0 features a cleaner, sleeker look. Let's dive into the different parts of this module in this section.

<figure><img src="https://2848678129-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3u2I1osIy6mEi07X1z46%2Fuploads%2FXFBVqhoU2JYv4FkwuYoL%2Fimage.png?alt=media&amp;token=341880c6-05fc-45dd-9de7-8d97bbd08b4b" alt=""><figcaption></figcaption></figure>

In this section, we will look at a few topics:

* [Conversation Cases and Statuses](https://en-docs.omnichat.ai/features/conversation-2.0/layout/conversation-cases-and-statuses)
* [Managing Conversations](https://en-docs.omnichat.ai/features/conversation-2.0/layout/managing-conversations)
* [Contact Information](https://en-docs.omnichat.ai/features/conversation-2.0/layout/contact-information)