Practical Use Cases of Facebook Recurring Notifications

Best Practices for Using Facebook Recurring Notifications

• Welcome Message

• Persistent Menu

• Keyword Auto Reply

• Facebook Comment Reply

• Game Module

• Facebook Link Trigger（m.me Link）

Welcome Message

1. Set up a Facebook Recurring Notification card.

Step 1

1. Set up a Welcome Message using a Text Card. Add a button that directs customers to the Facebook Recurring Notification card when clicked.

Step 2

1. Go to "Frequently Used Messages" and set the Welcome Message for the Facebook channel.

Step 3

Persistent Menu

Go to "Frequently Used Messages" and set the Welcome Message for the Facebook channel in the "Persistent Menu".

Don't forget to click the "Save" button before leaving the page!

Persistent Menu Set up

This is what it looks like in the customer's Facebook chatroom:

Customer's Facebook Chatroom

Set keywords such as "I want to subscribe" or "Subscribe" to trigger the Facebook Recurring Notification card.

Keyword Auto-reply

Facebook Comment Reply

1. You can publish posts on your Facebook fan page to attract customers to subscribe by offering rewards.

2. Set up the post's private replies to use the preset Facebook Recurring Notifications card.

3. You can also design the block with rewards (like coupon codes, giveaways) to attract the customers to subscribe.

Comment Reply Setup

Game Module

When customers play a game, you can enable Facebook Recurring Notifications in the prize settings.

Game

Facebook Link Trigger（m.me Link）

The m.me link allows customers to open a Facebook fan page message and trigger a specific chatbot block. This link can also be used in external sources, such as emails, websites, and offline events, to direct customers to Facebook Messenger.

Step 1: Get the m.me Link

1. Go to the backend of your Facebook fan page.

2. According to Facebook’s official documentation, you can generate an m.me link using the following format: http://m.me/PAGE-NAME In this format, "PAGE-NAME" is the part of the link that comes after your Facebook fan page’s address.

E.g., Since this fan page’s PAGE-NAME is "AmyStoreforOC", the m.me link is: http://m.me/AmyStoreforOC

1. You can also find your PAGE-NAME from this page: https://www.facebook.com/settings/?tab=pages. Click on "Name", and you'll see it in the "Username" column.

Find Your PAGE-NAME from Setting Page

Step 2: Copy the Targeted Chatbot Block ID

You may refer to here (search for the keyword "Copy Block ID") to learn how to find a block ID.

Step 3: Connect the m.me Link with the Block ID

To create a functional link, use the following format:

m.me link + ?ref= + Block ID

E.g.,

• My m.me link=http://m.me/AmyStoreforOC

• Targeted Block ID=bd9f68ec-9fb1-4190-b1c2-c7c15701b9cf

so the complete link is http://m.me/AmyStoreforOC?ref=bd9f68ec-9fb1-4190-b1c2-c7c15701b9cf

Step 4: Use the Link in Various Marketing Materials

You can share this m.me link in:

• Emails / EDM campaigns

• External websites

• Offline events and printed materials