Use Segments (add-on feature)

This feature allows brands to save frequently used conditions and quickly apply them to broadcast campaigns. Please refer to Segments (Add-on) for detailed introduction.

Broadcast Settings Page

1. Audience: Select an audience from the dropdown menu. The latest audience package list will be refreshed each time the dropdown is clicked.

1. Communication Channel: After selecting an audience, the communication channel configured in the audience package will be automatically applied.

2. Tags: The conditions configured in the audience will also be automatically applied. At this stage, the communication channel and audience conditions cannot be edited.

3. Apply to Custom Conditions: The above option will switch to “Custom Conditions,” allowing brands to modify other conditions based on the audience settings without affecting the original audience package configuration.

4. Edit Audience: Redirect to the Audience Management / Audience Package edit page.

5. Refresh Audience Count: Click to update the following:

   • Audience conditions

   • Number of contacts matching the conditions

   • Audience list

6. View List: Preview the audience list.

Broadcast Status and Timing for Adjusting Audience

Draft	〇	〇	〇
Scheduled	X	X	〇（see notes below）
Pending	X	X	X
Processing	X	X	X

If the broadcast status is “Scheduled” and you need to modify the audience, please note that the system will retrieve the latest audience data 15 minutes before the actual broadcast time. To ensure data is properly synchronized, please make sure all edits to the audience are completed at least 15 minutes before the scheduled send time.