> For the complete documentation index, see [llms.txt](https://docs.omnichat.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.omnichat.ai/en/features/broadcast-2.0.md).

# Broadcast 2.0

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This guide details everything you need to know about Broadcast 2.0. Please note that support for the older version of Broadcast will end on August 7th, 2024.
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## Introduction

Research indicates that messaging app users receiving push notifications are 2.5 times more likely to return. Thus, using Broadcast is a powerful tool to drive engagement and boost conversions by directly reaching your users.

This section dives into the upgraded Broadcast 2.0, helping you to leverage its capabilities for multi-channel messaging effortlessly. We will navigate the rules for each supported channel – WhatsApp, Facebook Messenger, and LINE – to ensure seamless broadcast setup.

Then, we will explore the functionalities of Broadcast 2.0, equipping you with the tools to:

* **Configure Broadcast Settings:** Optimize your broadcasts for successful delivery across various channels and learn how to create both generic and personalized broadcasts using Custom Conditions and CSV files for targeted communication.
* **Analyze Broadcast Performance:** Leverage detailed reports to gain valuable insights into how your broadcasts are performing.

By the end of this section, you'll possess a comprehensive understanding of Broadcast 2.0, enabling you to craft and deliver impactful messages across your chosen channels.