> For the complete documentation index, see [llms.txt](https://docs.omnichat.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.omnichat.ai/en/announcements/upcoming-update-to-feature-names.md).

# Upcoming Update to Feature Names

Dear users,

To make navigation more intuitive and improve the overall user experience, we will be updating the names of some features across our web platform starting **September 17, 2025**. One of the key areas where you will notice these updates is the **sidebar menu in the admin panel.**

This is a **labeling update only** — there will be no changes to the features themselves or how they function. The goal is to provide clearer, more consistent naming that better reflects each feature’s purpose.

Here is the overview of the upcoming changes:

<table data-header-hidden><thead><tr><th width="169.14453125"></th><th width="172.42578125"></th><th width="149.06640625">Old Name (中文)</th><th>New Name (中文)</th></tr></thead><tbody><tr><td><strong>Old Name (English)</strong></td><td><strong>New Name (English)</strong></td><td><strong>Old Name (中文)</strong></td><td><strong>New Name (中文)</strong></td></tr><tr><td><strong>Subscription Tool</strong></td><td><strong>Website Binding</strong></td><td>社群身份綁定</td><td><strong>官網綁定</strong></td></tr><tr><td><strong>Cross-channel Connector</strong></td><td><strong>OmniLink</strong></td><td>跨社群一鍵整合</td><td><strong>OmniLink</strong></td></tr><tr><td><strong>Omni-Customer analysis</strong></td><td>Omni-Customer Report</td><td>全渠道顧客分析</td><td>全渠道顧客分析</td></tr><tr><td><strong>Customer Management</strong></td><td><strong>Customer Profiles</strong></td><td>顧客管理</td><td>顧客檔案</td></tr><tr><td><strong>Social Contact</strong></td><td>Channel Contacts</td><td>社群聯絡人</td><td>渠道聯絡人</td></tr><tr><td><strong>Audience Management</strong></td><td>Audience Segmentation</td><td>受眾管理</td><td>受眾分群</td></tr><tr><td><strong>Custom Attribute Management</strong></td><td>Custom Attributes</td><td>自訂屬性</td><td>自訂屬性</td></tr><tr><td><strong>Tag Management</strong></td><td>Tags</td><td>標籤管理</td><td>標籤</td></tr><tr><td><strong>Import Customer Data</strong></td><td>Data Import</td><td>匯入顧客資料</td><td>資料匯入</td></tr><tr><td><strong>Order Notification Settings</strong></td><td>Order Notification</td><td>訂單通知設定</td><td>訂單通知</td></tr><tr><td><strong>Terms and Conditions Content Settings</strong></td><td>Terms and Conditions</td><td>適用條款內容設定</td><td>適用條款</td></tr><tr><td><strong>Remarketing Message</strong></td><td>Remarketing Messages</td><td>官網顧客行銷</td><td>官網顧客行銷</td></tr><tr><td><strong>Bot Builder</strong></td><td>Chatbot</td><td>自助設計機器人</td><td>聊天機器人</td></tr><tr><td><strong>Keyword Auto Reply</strong></td><td>Auto Reply</td><td>關鍵字自動回覆</td><td>訊息自動回覆</td></tr><tr><td><strong>Keyword Auto Assign</strong></td><td>Auto Assign</td><td>關鍵字自動指派</td><td>對話自動指派</td></tr><tr><td><strong>Customer Journey</strong></td><td>Journey</td><td>全渠道顧客旅程</td><td>旅程</td></tr><tr><td><strong>Coupons Management</strong></td><td>Coupons</td><td>優惠券管理</td><td>優惠券</td></tr><tr><td><strong>Customer Survey Setting</strong></td><td>Customer Surveys</td><td>滿意度調查設定</td><td>滿意度調查</td></tr><tr><td><strong>Saved Reply Management</strong></td><td>Saved Replies</td><td>管理預存回覆</td><td>預存回覆</td></tr><tr><td><strong>Game Modules</strong></td><td>Interactive Games</td><td>遊戲模組</td><td>互動遊戲</td></tr><tr><td><strong>Receipt Campaign</strong></td><td>Receipt Campaigns</td><td>發票模組</td><td>發票活動</td></tr><tr><td><strong>Import Points</strong></td><td>Loyalty Points Import</td><td>匯入點數</td><td>匯入點數</td></tr><tr><td><strong>Chat Statistics</strong></td><td>Conversation Report</td><td>聊天統計</td><td>對話報表</td></tr><tr><td><strong>Conversion Analysis</strong></td><td>Conversion Report</td><td>轉換率分析</td><td>轉換率分析</td></tr><tr><td><strong>Points</strong></td><td>Loyalty Points Log</td><td>點數歷程</td><td>點數歷程</td></tr><tr><td><strong>Mass Message Report</strong></td><td>Mass Message Report</td><td>群發訊息紀錄</td><td>群發訊息報表</td></tr><tr><td><strong>Send Record of Open API</strong></td><td><strong>Message API Report</strong></td><td>Open API 發送紀錄</td><td><strong>Message API 報表</strong></td></tr><tr><td><strong>Webchat</strong></td><td>Webchat Plugin</td><td>網站對話插件</td><td>網站對話插件</td></tr><tr><td><strong>Social Channels Integration</strong></td><td><strong>Social Channels</strong></td><td>串接社群通訊渠道</td><td><strong>社群帳號</strong></td></tr><tr><td><strong>App Integration</strong></td><td><strong>Third-Party Apps</strong></td><td>串接應用程式</td><td>第三方應用</td></tr><tr><td><strong>Channel Frequently Used Message Settings</strong></td><td>Frequently Used Messages</td><td>社群常用訊息與設定</td><td>社群常用訊息</td></tr><tr><td><strong>WhatsApp Template</strong></td><td>WhatsApp Message Templates</td><td>WhatsApp 訊息範本</td><td>WhatsApp 訊息範本</td></tr><tr><td><strong>Member Card Setting</strong></td><td>Membership Card</td><td>會員卡設定</td><td>會員卡</td></tr><tr><td><strong>Third-party Survey</strong></td><td><strong>SurveyCake</strong></td><td>第三方問卷</td><td><strong>SurveyCake</strong></td></tr><tr><td><strong>Staff Roster Management</strong></td><td>Staff Schedule</td><td>店員排班管理</td><td>店員排班</td></tr><tr><td><strong>OMO Binding Setting</strong></td><td>Staff Binding Settings</td><td>OMO 綁定設定</td><td>店員綁定設定</td></tr><tr><td><strong>OMO Message Count Setting</strong></td><td>Message Count Settings</td><td>OMO 訊息數量設定</td><td>訊息數量設定</td></tr><tr><td><strong>Webhook Settings</strong></td><td>Webhook</td><td>Webhook 設定</td><td>Webhook</td></tr><tr><td><strong>Account Overview</strong></td><td>Billing Overview</td><td>帳戶總覽</td><td>帳務總覽</td></tr></tbody></table>

If you have any questions, please do not hesitate to contact our support team or your account manager.